Frequently Asked Questions

You may pay tickets / citations at the records bureau windows located in the lobby of the police departments at either 300 East Main Street or 2598 West Main Street. The records bureau is open from Monday through Friday from 8 a.m. to 4:30 p.m. (excluding holidays). Please note that payments are accepted in the form of cash, money order, check, debit card and credit card. (There is a 2.35% service fee to use a credit or debit card). The Sun Prairie Police Department also accepts payments for tickets / citations online. There is a service fee of 2.35% to make online payments, as well. To pay online, you will need your citation / ticket number and the amount due on your citation. After authorization of your payment, you will be sent a confirmation email that you should keep for your records. Call 608-837-7339 with any questions.

If you have been the victim of a personal or property crime, and wish to report it to the police for investigation, an officer will need to speak with you directly. We do not take these types of complaints over the phone.

You can either come to the police department to file the report or call our main number at 608-837-7336, and an officer will be dispatched to your location.

Those interested in scheduling a tour of the police department should contact the Sun Prairie Police Department Records Bureau at 608-837-7339. The records bureau is open Monday through Friday from 8 a.m. to 4:30 p.m.

The Sun Prairie Police Department does not install car seats; however, the Sun Prairie Volunteer Fire Department provides certified technicians to inspect your child car seat, and show you how to correctly install and use it free of charge. Schedule your appointment today!

More information available on the Sun Prairie Volunteer Fire Department page.

Visit our Parking Restrictions page for more information.

Sun Prairie area residents can renew their license plate stickers at both Pick N' Save locations (east and west) and Woodman's. Residents seeking to renew their license stickers should bring their license plate number to the store and their I.D. Clerks will process the renewal and provide the citizen with a new license plate sticker at the counter / kiosk.

• Pick N' Save East at 640 East Main Street
• Pick N' Save West at 2538 Ironwood Drive
• Woodman's at 1099 South Grand Avenue

Fingerprint services are temporarily suspended as of Monday, March 11, 2024.

The Sun Prairie Police Department has temporarily suspended fingerprint operations for the general public. Other area agencies that offer the same service are listed below with their days and times.  Please call the agency beforehand to ensure the information has not changed.

Madison Police Department

(608) 266-4075

Wednesdays and Fridays from 8:00 a.m. to 3:00 p.m.

McFarland Police Department

(608) 838-3151

By appointment only

Only offer electronic fingerprinting

Middleton Police Department

(608) 824-7300

Wednesdays only 9:00 a.m. to 11:00 a.m. (appointments encouraged, but not required)

Only offer electronic fingerprinting

UW Police Department

(608) 265-3279

Monday through Thursday 8:30 a.m. to 3:45 p.m. (appointments encouraged, but not required)

Offer both electronic and ink

Waunakee Police Department

(608) 849-4523

Monday through Thursday from 7:00 a.m. to 5:00 p.m.

Friday from 8:00 a.m. to 4:00 p.m.

Only offer ink fingerprinting

To report a crash, please call 9-1-1 or our non-emergency number, 608-837-7336. You must exchange names, addresses, and license numbers with the driver and / or occupants of the vehicle struck.

If law enforcement is not contacted, self report the accident to the Wisconsin Department of Motor Vehicles.

Those interested in scheduling a ride along should fill out the Citizen Observer Application. This form should then be either mailed or dropped off at the police department. Should you have any questions, please contact the Sun Prairie Police Department Records Bureau at 608-837-7339.

Dog licenses are processed through the Clerk's office.

Requests for police records may be submitted through the following link - https://sunprairiewi.justfoia.com/publicportal/home/track.

Requests will be fulfilled as soon as practicable and without delay based on the order in which they were received. Ten working days generally is a reasonable time for responding to a simple request for a limited number of easily identifiable records. For requests that are broader in scope or that require locating, review, or redaction of many documents, a reasonable time for responding may be longer.

When 3 or more inches of snowfall occurs, the City declares a "Snow Emergency." Parking is prohibited on all streets until the snow emergency has been cancelled. Cars parked on a City street in violation of a Snow Emergency may be ticketed or towed. There is a $50.00 fine for parking in violation of a Snow Emergency.

Snow Emergency warnings are called in to local radio and TV stations. You may also check the city website and our Facebook or call the Department of Public Works at 608-837-3050.

Another option is to sign up for Nixle. Nixle is free and every time a Snow Emergency is declared, an alert will be sent out to those that are signed up. Information can be received online and via e-mail. Residents receive messages by phone as part of their text-messaging plan (otherwise standard text message rates apply). The system is simple to use and provides an easy sign-up process. Register now and learn more at the Nixle website.

Nixle’s Community Information Service is built exclusively to provide secure and reliable communications. Its authenticated service connects City agencies to citizens in real time, delivering information to residents of geographically targeted areas and neighborhoods. Citizen questions about the service and its capabilities can be answered through the Frequently Asked Questions page on the Nixle website. Should you need additional assistance, Nixle provides free citizen support via email.

Information regarding alarm permits for residential and businesses can be found on the Security Alarm Permit page.

The Sun Prairie Police Department has free cable locks available for pick up at the following locations:

• City Hall Police Department, 300 East Main Street
• Westside Community Building Police Department, 2598 West Main Street

If you are a gun owner and do not currently have a safety lock of some sort on your firearm, we encourage you to take advantage of this opportunity to help make your home and our community as safe as it can be. No I.D. or additional information is needed for pick up. In addition, you may pick up multiple locks. 

We hope you will take advantage of this free firearm cable locks program. We appreciate your help in keeping Sun Prairie and our surrounding communities the safest they can be. If you have questions, please contact the Sun Prairie Police Department at 837-7336.

Bicycle licenses are available at the police department during normal business hours (8 a.m. to 4:30 p.m.). You can also complete the application online. There is no fee to register a bike. The license is valid for the lifetime of the bicycle. The following information is needed to obtain your bicycle license and sticker:

• Color of bike
• Make and model of bike (new or used)
• Seat, frame, fender, and rim colors
• Serial number of bike
• Speed
• Tire size
• Type of brakes (hand, coaster)

Information on our Med Drop Program can be found here.  Med Drop