What is the department's refund policy?

Refund requests must be made during Parks and Recreation Department business hours of Monday – Friday, 8:00 am – 4:30 pm. All participant program cancellation request must be received at least five business days prior to the start of the program. No refund will be issued after this time.  

Visit our website for details about our refund policy.

Show All Answers

1. How do I register for Recreation and Aquatics programs?
2. What is the department's refund policy?
3. How do I know if a program is cancelled due to weather?
4. What is the last date I can register for a program?
5. What are the minimums and maximums for programs?
6. Does the Recreation Department offer any financial assistance?
7. How will the Recreation Department use photographs taken during programs?
8. How does the Recreation Department use the email addresses participants provide?
9. Does the Recreation Department provide hospital or medical insurance?