The public should know that we work hard, we train hard, and we are grateful for the privilege of being able to help others in their times of need. And we are human, too. We do this job because it's our choice to be there and help people. If your loved one's heart stops, we will do everything we know how to save them as if they were our own family. If we have to tell you that we can't save them, you should know that we hurt, too. Our job means that we sometimes have to see awful things that most people cannot imagine. Our job means that we miss out on a lot of things with our families. We do this job because we’re smart and strong and we have the mettle it takes, and a simple ‘thank you’ means the world to us.