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1. May I purchase a key box other than the Knox Box brand?

No. the Sun Prairie Volunteer Fire Department has specified through ordinance that all key access boxes be Knox Box brand. Knox offers the most fail safe and secure program available. Call 608-837-5066, ext. 3 for more information.

2. Who is responsible for installing the knox box?

The building owner is responsible for installing the Knox Box. Installation instructions are included with each box. If you have questions regarding installation or placement, please call the Fire Department at 608-837-5066, ext. 3.

3. There is more than 1 dwelling unit or business in my building. Does each need a separate box?

No, all keys may be combined in 1 box. All keys must be labeled. Please call 608-837-5066, ext. 3 for more information.

4. I have a tenant who moved out and I need to change the key in the box. How do I do this?

Call the Fire Department at 608-837-5066, ext. 3 to change keys out at any time.