Sun Prairie Shared-Ride Taxi Service

Sun Prairie Taxi

Regular Fares

These are the regular fare prices for 1 way trips within the city limits:

  • Senior / Disabled - $4 
  • Regular Adult - $4
  • Youth under 6 - Free
  • Youth 6 to 11 years - $4
  • Youth 12 to 18 years - $4
  • Additional Passengers - Per Above Rates
  • Midnight to 3 a.m. Service - $5

Lower Fares for Income Eligible Residents

Residents who qualify will receive reduced rates. Eligible residents will be given an identification card that must be presented to the taxi driver each time they use the cab. They pay the reduced fare directly to the driver.

  • Senior / Disabled in-city - $2 per ride 
  • Adult in-city - $2 per ride
  • Youth under 6 in-city - $2 per ride
  • Youth (6 to 11 yrs.) in-city - $2 per ride
  • Youth (12 to 18 yrs.) in-city - $2 per ride

To apply to participate in the program, pick up an application at City Hall or call 608-825-1173, or download it (PDF). The program has limited funding and operates on a first-come, first-served basis.

Notifying the Public of Rights Under Title VI


The City of Sun Prairie operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.  Equal opportunity in service delivery means:  

  • Equal access to program services  
  • Equal benefits from program services  
  • Equal treatment within program service

Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Sun Prairie.
For more information on the City of Sun Prairie’s civil rights program, and the procedures to file a complaint, contact: 

the City Administrator’s Office 

Phone: (608) 825-1193 (TTY 608-837-9799); 


or visit our office at 300 East Main Street, City of Sun Prairie, WI  53590.  

For more information, visit  
Additionally, complaints may be filed directly with the Federal Transit Administration to the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC, 20590.
If information is needed in another language, contact 608-825-1193.

Title VI Complaint Procedure

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the City of Sun Prairie may file a Title VI complaint by completing and submitting the Title VI Complaint Form to the City Administrator’s Office. The City of Sun Prairie investigates complaints received no more than 180 days after the alleged incident. The City of Sun Prairie will process complaints that are complete.

Once the complaint is received, the City of Sun Prairie will review it to determine if our agency has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by the City of Sun Prairie.

The City of Sun Prairie has 90 calendar days to investigate the complaint. If more information is needed to resolve the case, the city may contact the complainant.  The complainant has 14 business days from the date of any such inquiry to send requested information to the investigator assigned to the case.  

If the investigator is not contacted by the complainant or does not receive the additional information within 14 business days, the city can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue their case.

After the investigator reviews the complaint, she/he will issue one of two (2) letters to the complainant: a closure letter or a letter of finding (LOF).  

A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed.   

A letter of finding (LOF) summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of staff member(s), or other action will occur.  

If the complainant wishes to appeal the decision to the City Administrator’s Office, she/he has 14 calendar days after the date of the closure letter or the LOF to do so.  The Administrator will issue a written decision on the appeal within 14 calendar days.

A person may also file a complaint directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.  

If information is needed in another language, then contact 608-825-1193.