Stay Safe Sun Prairie

Municipal Court

Court proceedings have resumed to in-person. Moving forward, court will not take place during the last week of the month and will be on a trial basis. There are no more virtual sessions. Please contact Police Records at 608-837-7339 for further information. 

Administrative Services

City Administrator

Attorney's Office

Assessing Department

  • Phone: 608-825-1186, leave a message. The appraiser assigned to your property or City Assessor will call you back. 
  • Email: assessor@cityofsunprairie.com.

City Clerk's Office

  • Phone: 608-837-2511. Someone should answer your call, but they could be busy helping someone else so please leave a message and someone will get back to you within 24 hours (same day as much as possible). 
  • Email: licensing@cityofsunprairie.com
  • Make an appointment online with the Clerk's Office here

Frequent links:

Finance Department

  • Phone: 608-825-1192, If you receive our voicemail, please leave a message and staff will respond as soon as possible, but will be no later than the next business day
  • Email: treasurer@cityofsunprairie.com

Regarding taxes, for questions call the phone number above, or email taxes@cityofsunprairie.com.

Human Resources

Phone: 608-825-1172 

Find out about current job openings at www.cityofsunprairie.com/jobs.

Community Development

The Community Development Department consists of three divisions – Building Inspection, Economic Development and Planning. If you have specific questions or a need to meet with someone regarding topics related to these divisions, please submit a meeting request or contact the appropriate division directly. If you wish to contact or schedule a meeting with the Community Development Director, please use the options available here. 

Thank you - Scott Kugler

  • Phone: 608-215-3700, please leave a message if you do not reach someone. Returned phone calls will be attempted same day, if not within 24 hours. Calls will be only returned within normal business hours. 
  • Email: skugler@cityofsunprairie.com 
  • Online appointment scheduling via Microsoft Bookings here

Building Inspection

The Building Inspection Division is staffed and open to the public at City Hall. We would appreciate it if you are in search of technical assistance or inspection staff services, you contact us in advance for an in-person or virtual appointments for inspection services. Please use the methods listed below for the applicable service.

All commercial plan review, permit and inspection services moved to on online portal powered by OpenGov in August, 2021. Communications related to these services, including approval documents and payments are conducted through the portal. Please do not attempt to “pre pay” any plan review or permit fees outside of the permit portal. You will be notified of any amount due when your submittal is processed. Once payment is posted in the system, all approval documents will be generated in the portal and available for you to download, print, and post at the jobsite. For more information on the OpenGov portal, please visit https://cityofsunprairie.com/1445/OpenGov 

We would prefer that all field inspections are scheduled through the OpenGov portal, but will still accept email and phone requests, although they may take longer to process and schedule. All requests must be received no later than 8:00 AM for the possibility of same day service.

Field inspections will be evaluated as requests come in and conducted when it is determined it is both essential, and safe for both staff and our customers. Certain inspections may be completed via alternate means such as Zoom or pictures at the inspectors’ discretion. Please see the current inspection protocol on the Division’s Inspection Request website https://cityofsunprairie.com/210/Inspection-Request 

Communication or to schedule an appointment (face to face or virtual) for technical assistance 

o Email: buildinginspection@cityofsunprairie.com 

o Phone: 608-825-1184

Commercial Plan Review or Permit applications 

o Online: https://sunprairiewi.viewpointcloud.com 

Payments 

o Online: https://sunprairiewi.viewpointcloud.com 

o US Mail – Building Inspection, 300 E Main Street, Sun Prairie, WI 53590. Please include a Record ID # with your payment.

o In person City Hall 300 E Main Street, there is an after-hours secure lock box located in the PD lobby on Main Street side of City Hall. Please include a Record ID # with your payment.

Document Pickup or Delivery (if instructed to do so)

o Building Inspection Drop Box: Large (brown) box located in the PD lobby on the Main Street side of City Hall.

Inspection Scheduling 

o Online – OpenGov Portal: https://sunprairiewi.viewpointcloud.com 

 o Email: buildinginspection@cityofsunprairie.com 

o Phone: 608-825-1184 | Inspection requests via phone or email may take additional time to process.

Property Maintenance Concerns

 o Information: https://cityofsunprairie.com/213/Property-Maintenance 

o Register a concern online: https://sunprairiewi.viewpointcloud.com   

o Email: buildinginspection@cityofsunprairie.com

o Phone: 608-825-1184 | Inspection requests via phone or email may take additional time to process.

Economic Development

The full Economic Development team is all working from home and will try to return calls same day if possible. 

Key Links

Planning Department

  • Phone: 608-825-1107, please leave a message if no one answers and someone will respond within 4 hours. Calls made after 2PM may not get a response until the next business day.
  • Email: planning@cityofsunprairie.com 
  • Online appointment using Microsoft Bookings here

Most information for the Planning Department can found at https://cityofsunprairie.com/423/Zoning-Development

Public Safety

Emergency: 911

Non-Emergency Number: 608-837-7336, the Dispatch Center remains having 24/7 operations

Emergency Medical Services (EMS)

The EMS stations are open to the public as normal. 

Police Department

Both  lobbies at the Westside Community Services Building and the Eastside Police Department are open to the public. They will be closed during the lunch hour but open during regular business hours from 8:00 a.m. to 4:30 p.m. Land line phones are available at both locations that have direct dialing access to the dispatch center.    

Appointments can be made by phone 24 hours a day; Online incident reporting is offered for certain level of incidents, visit https://cityofsunprairie.com/1319/Non-Emergency-Citizen-Self-Report

Public Services

Engineering Department

Historical Library & Museum

  • 2022 Season: May 7th - October 29th 
  • Open Hours: Wednesday - Saturday (11 a.m. to 4 p.m.)
  • Phone: (608)-825-0237, please leave a message and staff are usually able to respond to inquiries within 24 hours
  • Email: museum@cityofsunprairie.com 

Updates on hours and exhibits can be found on our website www.cityofsunpraire.com/museum and those interested in museum programming and virtual events should follow www.Facebook.com/cityofsunprairiemuseum

Public Works

Residents may contact Public Works to request issuance of Recycle Center permits. City of Sun Prairie residents receiving city-sponsored automated curbside refuse / recycle collections can apply for a free permit to access the Recycle Center. Permits can be obtained by applying online and having them mailed to your home or by calling the Public Works Department. Further information can be found here.

Parks, Recreation & Forestry

Programming is at full strength with a combination of in-person, virtual, hybrid and at-home options available. The most current program guide can be found online at rec.cityofsunprairie.com 

The Family Aquatic Center will open on June 11 until August 27 this summer. Season passes will go on sale in March.

Those reserving city park facilities are asked to follow current Public Health Madison & Dane County mass gathering guidelines.

Park facilities remain open, and shelter reservations are currently being accepted for 2022. Those reserving City park facilities will be required to follow all guidelines and executive orders put forth by Public Health Madison and Dane County.

A full COVID-19 mitigation plan has been developed and approved by the Parks, Recreation & Forestry Commission. A copy of the plan can be requested by e-mailing rec@cityofsunpraire.com

Further communication regarding programs, services and facilities will be available on our Facebook page (www.facebook.com/sunprairierec , our website (http://rec.cityofsunprairie.com) and will be communicated via e-mail through our RecPro registration system database.

Waste Water Treatment Facility

The building is open to the public. For questions please contact: 

Sun Prairie Media Center

The Sun Prairie Media Center continues to provide services to the community under its current policies, which is by appointment only. KIDS-4 classes are meeting as normal with days off following the SPASD calendar.

Please call 608-837-4193 or e-mail staff@sunprairiemediacenter.com to schedule an appointment, tour, or studio time.

Sun Prairie Public Library

Welcome back! As we help our community safely reenter, recover, and reconnect, the Sun Prairie Public Library is providing the following hours of operation, services, spaces & resources.  

Hours of Operation:

Monday-Thursday: 9am-9pm

Friday: 9am-6pm

Saturday: 9am-5pm

Sunday: 1pm-5pm

Services, Spaces, and Resources

In-person browsing, holds pick up, and self check-out

In person reference service, technology assistance, readers’ advisory service, circulation service 

Linkcat stations for catalog searching

Drive-up window for holds pick up (by appointment only)

Limited in-person programs for all ages (see events page for specific registration requirements)

Virtual programs for all ages (see events page for specific registration requirements)

Early Literacy Play space

Discussion rooms for individual and small group usage. Rooms are equipped with technology for teleconferencing. Reservations are recommended

Dream Bus Service on Monday afternoons at Rolling Prairie, the Element, and Vandenburg Heights Park

Community services: Shelter from the Storm Ministries for employment assistance (appointments are recommended). Covid-19 Vaccination Clinics. Test Proctoring (by appointment, contact Library Staff).

City services at the Welcome Desk: Bus passes, taxi ride share, recycle stickers

Drinking fountains and restrooms are open

The Community Room, Conference Room, and Computer Lab are currently not available for public use. 

Seating throughout the library has been spread out to ensure safety. In accordance with Public Health Madison Dane County, masks are required for all individuals over the age of two regardless of vaccination status. 

Contact Us

Main: 608-825-7323

Children’s Desk: 608-825-0701

Information Desk: 608-825-0702

Or fill out the contact form on our website here.

Sun Prairie Utilities

To limit the community risk of the COVID-19 virus while maintaining the resources needed to run our operations, we are taking the following steps:

 We will continue to serve our customers and respond to outages as we implement the following changes:

  • The utility office is open to public traffic. SPU will encourage social distancing as ordered by Public Health Madison Dane County
  • We encourage you to communicate with us via email or telephone 608-837-5500 for other utility business.
  • Payments can be made via the Drive-up Window, MyAccount and the payment drop box.
  • We have many payment options available.
  • Field crews will practice social distancing when required to enter private buildings. 
  • We remind customers to review and manage any automatic payments set up if they are financially affected by COVID-19.
  • We are following guidelines recommended by the CDC for personal hygiene and have increased disinfection methods and frequency of all high touch areas.
  • We continue to chlorinate the water. There is no evidence that COVID-19 is transferable through the water supply.

Updates will be shared through our website and social media channels.