Stay Safe Sun Prairie

City Administrator Aaron Oppenheimer sharing update of the phased reopening. 

Municipal Court

Court proceedings have resumed to in-person. Moving forward, court will not take place during the last week of the month and will be on a trial basis. There are no more virtual sessions. Please contact Police Records at 608-837-7339 for further information. 

Administrative Services

City Administrator

Attorney's Office

Assessing Department

  • Phone: 608-825-1186, leave a message. The appraiser assigned to your property or City Assessor will call you back. 
  • Email: assessor@cityofsunprairie.com.

City Clerk's Office

  • Phone: 608-837-2511. Someone should answer your call, but they could be busy helping someone else so please leave a message and someone will get back to you within 24 hours (same day as much as possible). 
  • Email: licensing@cityofsunprairie.com
  • Make an appointment online with the Clerk's Office here

Frequent links:

Finance Department

  • Phone: 608-825-1192, If you receive our voicemail, please leave a message and staff will respond as soon as possible, but will be no later than the next business day
  • Email: treasurer@cityofsunprairie.com

Regarding taxes, for questions call the phone number above, or email taxes@cityofsunprairie.com.

Human Resources

Phone: 608-825-1172 

Find out about current job openings at www.cityofsunprairie.com/jobs.

Community Development

The Community Development Department consists of three divisions – Building Inspection, Economic Development and Planning. If you have specific questions or a need to meet with someone regarding topics related to these divisions, please submit a meeting request or contact the appropriate division directly. If you wish to contact or schedule a meeting with the Community Development Director, please use the options available here. 

Thank you - Scott Kugler

  • Phone: 608-215-3700, please leave a message if you do not reach someone. Returned phone calls will be attempted same day, if not within 24 hours. Calls will be only returned within normal business hours. 
  • Email: skugler@cityofsunprairie.com 
  • Online appointment scheduling via Microsoft Bookings here

Building Inspection

The Building Inspection Division staff will only be accepting in person or virtual appointments for technical assistance or inspection services.  Service counters for walk in delivery, pickup, or payments will not be available.   Please use the methods listed below for the applicable service.  

Please do not “pre pay” any plan review or permit fees.  You will be notified of any amount due when your submittal is processed.  A fee statement, permit placard, and other approved documents will be emailed to you upon approval of all plan reviews and permits.  Hard copies are not being created, so please print and post at the jobsite.

Field inspections will be evaluated as requests come in and conducted when it is determined it is both essential, and safe for both staff and our customers. Certain inspections may be completed via alternate means such as Zoom or pictures at the inspectors’ discretion.   Please see the current inspection protocol on the Division’s Inspection Request website https://cityofsunprairie.com/210/Inspection-Request

Communication or to schedule an appointment (face to face or virtual) for technical assistance

Payments

Document Pickup or Delivery

Inspection Scheduling 

Property Maintenance Concerns

Economic Development

The full Economic Development team is all working from home and will try to return calls same day if possible. 

Key Links

Planning Department

  • Phone: 608-825-1107, please leave a message if no one answers and someone will respond within 4 hours. Calls made after 2PM may not get a response until the next business day.
  • Email: planning@cityofsunprairie.com 
  • Online appointment using Microsoft Bookings here

Most information for the Planning Department can found at https://cityofsunprairie.com/423/Zoning-Development

Public Safety

Emergency: 911

Non-Emergency Number: 608-837-7336, the Dispatch Center remains having 24/7 operations

Police Department

Both  lobbies at the Westside Community Services Building and the Eastside Police Department are open to the public. They will be closed during the lunch hour but open during regular business hours from 8:00 a.m. to 4:30 p.m. Land line phones are available at both locations that have direct dialing access to the dispatch center.    

Appointments can be made by phone 24 hours a day; Online incident reporting is offered for certain level of incidents, visit https://cityofsunprairie.com/1319/Non-Emergency-Citizen-Self-Report

Public Services

Engineering Department

Historical Library & Museum

  • 2021 Season: April 28th - October 30th 
  • Open Hours: Wednesday - Saturday (11 a.m. to 4 p.m.)
  • Phone: (608)-825-0237, please leave a message and staff are usually able to respond to inquiries within 24 hours
  • Email: museum@cityofsunprairie.com 

Updates on hours and exhibits can be found on our website www.cityofsunpraire.com/museum and those interested in museum programming and virtual events should follow www.Facebook.com/cityofsunprairiemuseum

Public Works

Residents may contact Public Works to request issuance of Recycle Center permits. City of Sun Prairie residents receiving city-sponsored automated curbside refuse / recycle collections can apply for a free permit to access the Recycle Center. Permits can be obtained by applying online and having them mailed to your home or by calling the Public Works Department. Further information can be found here.

Parks, Recreation & Forestry

In-person programming is back! Virtual and at-home programming options will continue throughout the summer as an alternative option for those who wish not to participate in person. 

Our Summer Fun Guide includes a lineup of fun and engaging programming for all ages. The guide will remain in digital format and can be found online at rec.cityofsunprairie.com 

The Family Aquatic Center will open on June 21 until August 21 this summer. A full schedule is available in the Family Aquatic Center guide, which can be found at rec.cityofsunprairie.com. Season passes are now on sale. The Wetmore Park Splashpad is currently under construction with a grand opening date of June 30.

Those reserving city park facilities are asked to follow current Public Health Madison & Dane County mass gathering guidelines. 

Park facilities remain open, and shelter reservations are currently being accepted for reservation dates of May 8 – September 25, 2021.  Those reserving City park facilities will be required to follow all guidelines and executive orders put forth by Public Health Madison and Dane County.

A full COVID-19 mitigation plan has been developed and approved by the Parks, Recreation & Forestry Commission. A copy of the plan can be requested by e-mailing rec@cityofsunpraire.com

Further communication regarding programs, services and facilities will be available on our Facebook page (www.facebook.com/sunprairierec), our website (http://rec.cityofsunprairie.com) and will be communicated via e-mail through our RecPro registration system database.

Waste Water Treatment Facility

The building is open to the public. For questions please contact: 

Sun Prairie Media Center

The Sun Prairie Media Center will continue to provide services under its current policies, which is by appointment only. In-person KIDS-4 classes resumed last month.

 Please call 608-837-4193 or e-mail staff@sunprairiemediacenter.com to schedule an appointment or studio time.

Sun Prairie Public Library

Welcome back! The Sun Prairie Public Library is open to the public 7 days a week. The following services are currently being offered:

· Express Technology (computer stations, faxing, copying, printing, microfilm reader, wi-fi for personal devices)

· Drive-up window for holds pick up (appointment only)

· Virtual Programs

· Make & Take Programs for Adults

· Programs in a Bag for Youth

· Dream Bus service in Sun Prairie

· Quick Browsing of books and audio/video collections (newspapers and magazines by request only)

· In person reference service, technology assistance, readers’ advisory service, circulation service

· Additional computer stations

· Self check-out

· In-person holds pick up

· Linkcat stations for catalog searching

· Community services by appointment: Resume writing assistance, Teleconferencing, Telehealth, Test Proctoring, Project Recovery Counseling

· City services at the Welcome Desk: Bus passes, taxi ride share, recycle stickers

· Drinking fountains and restrooms are open

Current Hours

Monday - Friday: 9 am – 6 pm

Saturday: 9 am – 1 pm

Sunday: 1 pm – 5 pm

Hours Starting Monday, July 5th

Monday-Thursday: 9 am-9 pm

Friday: 9 am-6 pm

Saturday: 9 am-5 pm

Sunday: 1 pm-5 pm

Masks and are recommended but no longer required for fully vaccinated individuals (FREE masks available upon request). Surfaces are cleaned daily.

Time limits will be in place: 1 hour for browsing, 1 hour computer use

Contact Us

Main: 608-825-7323

Children’s Desk: 608-825-0701

Information Desk: 608-825-0702

Or fill out the contact form on our website here.

Sun Prairie Utilities

To limit the community risk of the COVID-19 virus while maintaining the resources needed to run our operations, we are taking the following steps:

 We will continue to serve our customers and respond to outages as we implement the following changes:

  • The utility office is open to public traffic. SPU will encourage social distancing as ordered by Public Health Madison Dane County
  • We encourage you to communicate with us via email or telephone 608-837-5500 for other utility business.
  • Payments can be made via the Drive-up Window, MyAccount and the payment drop box.
  • We have many payment options available.
  • Field crews will practice social distancing when required to enter private buildings. 
  • We remind customers to review and manage any automatic payments set up if they are financially affected by COVID-19.
  • We are following guidelines recommended by the CDC for personal hygiene and have increased disinfection methods and frequency of all high touch areas.
  • We continue to chlorinate the water. There is no evidence that COVID-19 is transferable through the water supply.

Updates will be shared through our website and social media channels.